IBA Health Plans - comprised of IBA Health and Life Assurance Company and IBA Self Funded Group, Inc. - takes confidentiality issues and laws very seriously. We have safeguards in place to protect confidential information. IBA Health Plan's policy does not allow disclosure of confidential information without an authorization unless required by law. We operate in compliance with federal laws that make it an offense to improperly use, obtain, or disclose individually identifiable health information without the member's permission or legal justification.

IBA Health Plans has taken steps to protect member confidentiality and privacy. Computer passwords restrict access to medical information, and IBA Health Plans does not sell member information to outside organizations. Our employees receive training in maintaining the confidentiality of the information they see as part of their jobs. Employees only have access to information that is necessary to perform the task. IBA Health Plans will assist you with any special requirements for restricting uses of your information. IBA Health Plans maintains confidentiality policies that do not allow employers to obtain member-specific information. Any employer requesting confidential information is required to obtain a written authorization for release signed by the member or dependent that is the subject of the information.

IBA Health Plans includes provisions related to confidentiality in all of its provider contracts, and provider policies are reviewed at the time a provider applies for participation with IBA Health Plans and at each subsequent visit. Members and their dependents have a right to obtain all information related to their records that are in the possession of IBA Health Plans. If you or your dependents are seeking clinical records, you must make a request for those records directly to the provider of those services.